Use both units
Show inches and centimeters side by side. International buyers should not have to convert.
Guide · Size charts
Chain length is the most common necklace question, and a good chart answers it before anyone asks. This guide shows how to make a necklace length chart from measurements you can stand behind.
Published · Updated · Image25 Jewelry Studio
Open the free chart makerTo make a necklace length chart, measure each chain you sell end to end including the clasp, round consistently, list only those lengths, label each in inches and centimeters with its common name, and add a note that positions are typical. Then use the same chart on every necklace listing.
01
Numbers alone do not help most buyers. “18 inches” means little until you see that it sits at the collarbone while 20 inches falls a little lower. A chart turns lengths into positions, so buyers choose the right one the first time.
A chart also makes your shop consistent. When every necklace listing uses the same chart, buyers learn your lengths once and trust them across the collection. It answers the question before it becomes a message, and it reduces returns for the wrong length.
The chart is only as good as the measurements behind it. This guide covers how to measure, which lengths to include and how to present them honestly.
02
Five steps from chain to chart.
Lay the chain straight on a flat surface without stretching it. Measure from the end of one clasp part to the end of the other, so the clasp is included, as buyers expect.
An extender adds a range, not a new base length. Note it on its own, for example “18 in plus 2 in extender”.
Round to the nearest half inch or whole centimeter and use the same rounding in the chart and the listing text.
A chart full of lengths you do not offer confuses buyers. Show the two to four lengths in stock, plus any custom length you make to order.
Label each length in inches and centimeters with its common name, and add a short note that positions are typical for an average adult.
03
Common lengths with their usual names and positions.
| Length | Centimeters | Common name | Typical position |
|---|---|---|---|
| 14 in | 35 cm | Choker | Tight at the neck |
| 16 in | 40 cm | Choker | Base of the neck |
| 18 in | 45 cm | Princess | At or below the collarbone |
| 20 in | 50 cm | Matinee | A little below the collarbone |
| 24 in | 60 cm | Matinee | Upper chest |
| 30 in | 76 cm | Opera | At or below the bust |
04
Presentation is where most charts go wrong.
Show inches and centimeters side by side. International buyers should not have to convert.
A simple bust outline keeps attention on the lengths. Photos of a real model can mislead because every body differs.
The lengths on the chart must match the variants buyers can select. Update both together.
A pendant hangs below the chain. If it is large, state its height so buyers can picture the full drop.
05
06
A few simple tips you can add to listings.
Suggest buyers measure a favorite necklace end to end and choose the closest length.
A soft tape measure around the neck, read where the pendant should sit, gives a personal length to compare with the chart.
A short extender covers buyers between two lengths and reduces exchanges.
A worn image at the length you sell adds context; keep the chart for the comparison.
07
Errors that make charts unreliable.
Pulling a chain taut adds length. Lay it flat and straight without tension.
Buyers expect the full length, clasp included.
A chain in a circle measures short. Straighten it first.
Convert from the measured value, then round once, or inches and centimeters will disagree.
08
Rounded conversions for common lengths.
| Inches | Centimeters |
|---|---|
| 14 in | 35 cm |
| 16 in | 40 cm |
| 18 in | 45 cm |
| 20 in | 50 cm |
| 22 in | 55 cm |
| 24 in | 60 cm |
| 30 in | 76 cm |
| 36 in | 91 cm |
09
Once the chart is made, add it to every necklace listing that sells those lengths, usually as the third or fourth image. Repeat the lengths in the listing text and in each variant name, so the chart, the dropdown and the description all say the same thing. When you add or retire a length, update the chart the same day, because an outdated chart is worse than none. Keep the source measurements in a simple sheet so anyone on your team can recreate the chart.
Before you publish
A chart is only a picture of your numbers. Measure carefully, show only what you sell and be honest that positions vary. That is what makes buyers trust it.
Questions
Measure each chain end to end including the clasp, choose the lengths you sell, label each in inches and centimeters with its common name, and draw them on a neutral bust outline. The free chart maker does the drawing for you.
Lay the chain straight without stretching and measure from the end of one clasp part to the end of the other. List any extender separately.
Only the lengths you sell, usually two to four, such as 16, 18 and 20 inches. Extra lengths you do not offer confuse buyers.
Both. Lead with the unit most of your buyers use and show the other beside it.
Because height, neck size and build change where a chain falls. A short note sets honest expectations.
A worn photo adds context, but one body cannot show every length fairly. Use a neutral chart for comparison and a worn photo as a supporting image.
Measure your chains, then tick the lengths you sell in the free chart maker and download the PNG.
Open the free chart maker